Responsible Gaming — Play Smart at nabaje
nabaje believes that gambling should always be a source of entertainment, never a source of stress. Our responsible gaming tools and guidelines are here to help every player in Bangladesh stay in control, play within their means, and get help when they need it.
Strictly for Adults Aged 21 and Above
Access to nabaje is restricted to individuals who are 21 years of age or older. Players must be adults aged 21 and above to register, deposit, and play. Age verification is conducted at account registration and may be requested again at any time.
🛠️ Responsible Gaming Tools
nabaje provides the following tools to every registered player — available at any time by contacting support
Deposit Limits
You can set a daily, weekly, or monthly deposit limit on your nabaje account to control how much money you put in over any given period. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours. Lowering your limit, however, takes effect straight away. This tool is particularly useful for players who want to stick to a fixed entertainment budget measured in Bangladeshi Taka (৳).
Session Time Limits
Setting a session time limit means nabaje will automatically notify you — and optionally log you out — when you have been playing for a defined period. This is a straightforward way to prevent extended unplanned sessions and ensures you always remain aware of how long you have been on the platform, whether you are playing slots, cricket betting, or live casino tables.
Cooling-Off Period
If you feel you need a short break from gambling, nabaje offers a cooling-off period of 24 hours, 48 hours, 72 hours, or 7 days. During a cooling-off period, your account remains open but you cannot log in or place bets. This option is ideal for players who want a temporary pause without a full account suspension. The cooling-off period begins immediately upon request and cannot be reversed once activated.
Self-Exclusion
Self-exclusion is a more serious step for players who feel their gambling is becoming a problem. Requesting self-exclusion at nabaje suspends your account for a minimum period of 30 days, with options extending to 90 days, 180 days, six months, or permanently. During a self-exclusion period, your account is fully locked — you cannot log in, deposit, or play. nabaje will also suppress any promotional or marketing communications to you during this period. To request self-exclusion, contact our support team at [email protected] at any time, around the clock.
Reality Checks and Activity Statements
nabaje can provide a full activity statement showing your deposit history, withdrawal history, gaming sessions, and net win/loss figures across any date range. Reviewing your activity statement regularly is one of the most effective ways to stay grounded in fact rather than perception when assessing your gambling behaviour. Request your activity statement at any time by contacting [email protected].
Loss Limits
In addition to deposit limits, nabaje can apply a loss limit to your account — a ceiling on how much you are permitted to lose over a defined daily, weekly, or monthly period. Once your net loss reaches that ceiling, further wagering is blocked until the limit period resets. This tool works alongside deposit limits to give you layered financial protection and prevent single-session losses from escalating beyond what you are comfortable with.
🔍 Is Gambling Becoming a Problem?
Ask yourself these questions honestly — they are the first step toward getting help
Self-Assessment Checklist
Do you gamble more money than you originally intended, or find it hard to stop once you have started?
Have you borrowed money, sold personal belongings, or used money meant for bills or family expenses to fund gambling?
Do you feel anxious, irritable, or restless when you are not gambling, or when you try to cut down?
Have you chased losses — meaning you gambled more in an attempt to win back money you had already lost?
Has gambling caused arguments with family members, friends, or colleagues, or led you to neglect work or personal responsibilities?
Have you hidden the extent of your gambling from people close to you, or felt guilt or shame about how much time or money you spend on gambling?
Do you find that you need to gamble with larger and larger amounts of money to get the same level of excitement or satisfaction?
📞 Where to Get Help
nabaje supports players who need assistance beyond our built-in tools
nabaje Support
24/7 live support via [email protected]. Request any limit or exclusion instantly.
Professional Counselling
Speak with a licensed counsellor if gambling is affecting your mental health or daily life.
Family Support
Share your situation with someone you trust. Family support is a strong first step toward recovery.
Activity Review
Request a full account activity statement from nabaje to review your gambling history objectively.
📄 nabaje Responsible Gaming Policy
Full policy details covering age verification, minor protection, and our approach to problem gambling
Age Verification Policy
nabaje enforces a strict minimum age of 21 years across all markets it serves, including Bangladesh. No individual under the age of 21 is permitted to register an account, make a deposit, or participate in any real-money game or bet on the nabaje platform.
At registration, all players are required to confirm that they meet the minimum age requirement. nabaje reserves the right to request documentary proof of age — such as a Bangladesh National Identity Card (NID), passport, or birth certificate — at any point during the account lifecycle. If a player is found to be under the age of 21, their account will be suspended immediately, all pending withdrawals will be held, and any deposits made will be dealt with in accordance with applicable policies.
nabaje actively reviews accounts where age-related concerns are raised and treats suspected underage access as a priority compliance matter.
Protecting Minors
nabaje takes the protection of minors seriously. We strongly recommend that account holders who share a device or household with individuals under 21 take the following practical steps:
- Never share your nabaje account username or password with anyone, including family members.
- Always log out of your nabaje account when you have finished your session, particularly on shared devices.
- Enable parental controls or device-level content filtering software on any device that minors may have access to.
- Keep your payment credentials (bKash PIN, Nagad PIN, bank passwords) private and separate from your nabaje account details.
If you believe a minor has accessed your nabaje account, contact [email protected] immediately so that we can investigate and take appropriate protective action.
Gambling and Financial Wellbeing
nabaje recommends that all players treat gambling as a form of paid entertainment with a fixed budget — similar to buying a cinema ticket or attending a cricket match at the Sher-e-Bangla National Stadium. The following principles reflect a healthy approach to gambling at nabaje:
- Set a budget before you start and treat any amount wagered as already spent, regardless of the outcome.
- Never chase losses. Attempting to recover lost money through further gambling is one of the most common paths to problem gambling.
- Only gamble with disposable income. Never use money designated for rent, groceries, utility bills, school fees, or family obligations.
- Take regular breaks. Use the session time limit feature to enforce natural pauses in your gaming activity.
- Gambling is not a financial strategy. The house edge exists in all casino games; over the long run, the expected outcome for any player is a net loss.
How to Contact nabaje for Responsible Gaming Assistance
If you wish to activate any of the responsible gaming tools described on this page — including deposit limits, loss limits, session time limits, cooling-off periods, or self-exclusion — please contact the nabaje support team using the details below. Our team is available every day of the year, around the clock, on Bangladesh Standard Time (BST, UTC+6).
Email: [email protected]
Support hours: 24 hours a day, 7 days a week, 365 days a year
All requests relating to account limits and self-exclusion are treated as the highest priority and will be actioned within one hour of receipt during normal operating conditions. Please include your registered account username and the specific tool you wish to activate in your message to help us process your request as quickly as possible.
Important Reminder: Gambling can be addictive. nabaje urges every player to gamble responsibly, within personal financial limits, and to seek help early if they have any concerns about their gambling behaviour. There is no shame in asking for help — our support team treats all responsible gaming requests with complete confidentiality and without judgment.
21+ only. Play responsibly. If gambling stops being fun, it is time to stop.
Enjoy nabaje the Right Way
Now that you know how to stay in control, explore everything nabaje has to offer — slots, cricket betting, live casino tables, and fish shooting games — with a clear head and a set budget.
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